Important: By using the cx88 platform, you agree to this privacy policy. Please read the full policy carefully.
01 Introduction
Cx88 (https://cx88.world) is a licensed online gaming platform that places the highest priority on user privacy. This Privacy Policy explains what information cx88 collects about you, how it is used, and the steps we take to keep your data secure.
This Privacy Policy has been prepared in accordance with applicable data protection laws in Bangladesh and all other countries where cx88 operates. cx88's privacy framework is built on a single belief: you should have full control over your personal data.
In this policy, "we" and "our" refer to the cx88 platform, and "you" and "your" refer to any registered or unregistered user of the platform.
02 What Information We Collect
Cx88 collects different types of information at various stages. The table below provides a full breakdown of the data collected:
| Data type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification & age confirmation |
| Contact information | Email, phone number, address | Account management & support |
| Financial data | Payment methods, transaction history | Payment processing and fraud prevention |
| Technical Information | IP address, device information, browser | Security & Service Improvement |
| Gaming Activity | Game history, betting patterns | Responsible Gaming Monitoring |
Automatically collected data
When you use the cx88 website or app, certain information is collected automatically — such as your device's operating system, browser type, page visit times, and session duration. This data is used to improve the performance of the site.
03 Purpose of data use
Cx88 uses collected information solely for the following purposes:
- Creating, managing, and verifying accounts.
- Processing financial transactions and completing deposits/withdrawals.
- Preventing fraud, money laundering, and other illegal activities.
- Monitoring user behavior to ensure responsible gaming.
- Providing customer support and resolving issues.
- Improving platform service quality and developing new features.
- Meeting legal obligations and fulfilling regulatory requirements.
cx88 never sells your data for marketing or advertising purposes. Promotional messages are not sent without your consent.
04 Data Sharing & Disclosure
Cx88 may share data with third parties only in limited circumstances and under strict conditions:
Service Partners
Payment gateways, game software providers, and technology infrastructure providers may receive limited data. These partners are contractually bound under cx88's privacy policy.
Legal requirements
Cx88 may be required to disclose information under court orders, government directives, or licensing authority requests. In such cases, only the minimum necessary information will be shared.
Business restructuring
In the event of a change of ownership or merger, user data may be transferred. Prior notice will be provided in such cases.
cx88 never sells or rents your data to advertising networks, data brokers, or third-party marketers.
05 Cookies & Tracking
Cx88's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.
- Essential cookies: Essential for core site functionality, such as maintaining login sessions.
- Functional cookies: Used to remember your preferences and settings.
- Analytics cookies: Helps analyze site usage patterns to improve our services.
Cookies can be managed or disabled through your browser settings. However, disabling certain essential cookies may limit access to some features on the site.
06 Data Retention Period
Cx88 retains your data only for as long as necessary. The general rules are:
- All data is retained for as long as your account remains active.
- Following account closure or deletion, certain data may be retained for up to 5 years to meet legal obligations.
- Financial transaction records are retained for the period required under applicable regulations.
- If consent for marketing communications is withdrawn, the relevant data will be removed promptly.
07 Your Rights
As a cx88 user, you have the following rights over your personal data:
- Right to access: You may request a copy of the information cx88 holds about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Right to Restrict Processing: In certain cases, you may request that we limit how your data is processed.
- Right to Portability: You may request an export of your data in a convenient format.
- Right to Object: You may object to the use of your data for specific purposes.
To exercise these rights support@cx88.worldEmail us at. We will respond within 30 business days.
08 Protection of minors
Cx88 services are intended for individuals aged 18 and above only. We do not knowingly collect personal information from minors.
If a minor is found to have registered on cx88, the account and all associated data will be deleted immediately. Parents who believe their child may be using cx88 are encouraged to contact us.
cx88 enforces strict age verification to ensure responsible gaming. Providing false information about your age is a violation of our Terms and Conditions.
09 Security measures
Cx88 uses industry-standard technologies and practices to keep your data secure:
- 256-bit SSL encryption on all data transmissions.
- AES-256 encryption for data at rest.
- Two-Factor Authentication (2FA) support.
- Regular security audits and penetration testing.
- Round-the-clock system monitoring and suspicious activity detection.
- Strict data access control policies for all staff.
That said, no online system is 100% secure. You are encouraged to use a strong password and never share it with anyone.
10 Policy updates
Cx88 may update this Privacy Policy from time to time. For significant changes, advance notice will be given via email or an in-platform notification. Continued use of cx88 after any changes constitutes your acceptance of the updated policy.
You can check when the policy was last updated by looking at the "Last updated" date at the top of this page. We recommend visiting this page regularly.
11 Contact
For any questions, complaints, or requests regarding this Privacy Policy, please reach out to us through the following:
Email: privacy@cx88.world
General support: support@cx88.world
Response time: up to 30 business days
Our FAQ Page You can also find answers to general questions here. For matters related to responsible gaming, Responsible Gaming View page.